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  1. #11
    Noxious81's Avatar Senior Member
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    Originally Posted by BettyBlue88 Go to original post
    Yeah I’m sorry, but for the nature of the bug it’s a silly request. (...)
    Nah, it's not generally that simple. In your case I am sure you know what you are talking about – because you are able to give some detail which possibly other gamers couldn't. Plus you showed some understanding.

    But there are a lot of players out there who very quickly report a bug – and soon after asking a few questions or seeing a video or a screenshot, one can recognize, that those players just didn't read the description of a talent or a commendation or whatever correctly. Or they forgot or overlooked something. In this case: maybe someone played the raid with 7 players from one clan plus one additional team member and only had a team of eight clan members for Morozova. Some people (remembering a similar topic concerning the respective reward for the Dark Hours raid) even do not realize that "in one session" does mean "in one session" and not "in the course of one week, feel free to leave the raid in between and log on and off as often as you want".

    Having said that:
    I agree that in this case it becomes more obvious the more clans report the same issue. If you complete the Iron Horse raid with a full team of eight clan members, from the beginning to the very end, in one single session, the clan honor still does not become available. It's also the same for our clan. So this bug does reproduce for more than just one team, although the requirements for unlocking the rewards are met.

    Maybe the team could just have a look whether the corresponding code shows an error which even might be not to hard to find, as you now know for what kind of false behavior you are looking?
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  2. #12
    Ubi-Swaggins's Avatar Community Manager
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    Hey BettyBlue88,

    Anything you can provide is helpful, even if it is a short video
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  3. #13
    Here's a link to the full raid I did yesterday with the clan.

    https://www.twitch.tv/videos/700319215

    Same members from start to finish, nobody left to change character.
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  4. #14
    Noxious81's Avatar Senior Member
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    Thank you, Betty!

    During our last runs I additionally made sure that we had no disconnects during the raid and that noone left the raid area in between (e. g. to visit the White House). Still no clan honor.
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  5. #15
    Ubi-Swaggins's Avatar Community Manager
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    Fantastic, thank you BettyBlue88!

    I have passed this along to the team
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  6. #16
    Noxious81's Avatar Senior Member
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    Originally Posted by Ubi-Swaggins Go to original post
    (...)

    I have passed this along to the team
    What did the team say? Can they pass a fix? Will the clan honor become available with an upcoming maintenance? With TU11? Or some time after releasing TU11?
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  7. #17
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Thanks for the updates on this, folks.

    This issue is still under investigation.

    Regretfully, we have no further information at this time.
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  8. #18
    Noxious81's Avatar Senior Member
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    Although this issue is probably one of the smaller ones – as a new clan member asked for this honor after his first completion with us last week, I just wanted to place a friendly reminder that this problems still persists. Several months later. So I guess nobody really looked into this, correct?
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  9. #19
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Helo Noxious81,

    Thanks for reaching out! After checking this for you, I can see that this issue is still under investiation. Once it's resolved, we are going to let everyone know. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
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  10. #20
    Noxious81's Avatar Senior Member
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    Weeeell, luckily this is only a very minor issue. But half a year is quite some time for what I was hoping to be a rather low hanging fruit. Thank you nonetheless for answering!
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