I want a REFUND, game crashes always !!!! | Forums

[darkmontrox]

I have played game smooth in the free time , but after to buy it , game crashes every time on menu screen, how can i request a refund? Seems that you wont fix that error

[UbiT00n]

Hey you can find more info on the crashes here:

https://forums.ubisoft.com/showthrea...e-post-TU2-1-0

There are possible workarounds whilst we await to have the ability to submit a fix.

Please check the thread for updates

[StarkeRealm]

Here's what I still don't get about that work around. How are we supposed to swap profiles on PC? Generate a new UPlay account? Then have to buy Breakpoint again for that account, because no. If you're asking us to cough up sixty bucks for a possible workaround, there are some serious issues with that suggestion.

[almostpilot]

Hey you can find more info on the crashes here:

https://forums.ubisoft.com/showthrea...e-post-TU2-1-0

There are possible workarounds whilst we await to have the ability to submit a fix.

Please check the thread for updates

the game not loads correctly.

What we need is a correction for the problem coming from you which should have already been made available.

[True_Darkneesh]

@StarekRealm, they're talking about In-Game Profiles. You can have different profiles, like different savegames. Change to another profile e.g. start a new game.

[MikeWeeks]

The term which should have been used was "create a new character", not "create a new profile" - the game is played as a character, not as a profile.

[St1xtheweeble]

Thats all working on the assumption that it doesnt CTD before you get to the character screen.

(Unsurprising Plot Twist....It does.)