1. #1

    Premium Battle Pass Bug HELP

    Phone: Samsung Galaxy S7 Edge
    OS: 7.0
    Username: Fluffywafflz809



    So I just made it to the final tier of the Premium Season Pass for SPPD and I have enough Cartman Cash to purchase the last tier, but I'm constantly shown the "Connection Error" screen with Kenny on it. I have checked my inventory to see if it was there by any chance, but to no avail... I don't want to miss out on a free legendary and pack because of this bug...
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  2. #2
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
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    2,507
    Hello there!

    Were you able to claim these packs? I took a look at your data and if the opening animations were skipped, do let me know. I can let you know what was inside!
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  3. #3
    HI!
    i have the same problem with the tier 35, i don't think that the pack was claimed, the button "CLAIM" is still under the black label and there's not the green checkmark on the upper-right side can you help me too please? my ID is ramir0tang0.
    many thanks in advance, all the best

    Originally Posted by Ubi-Toller Go to original post
    Hello there!

    Were you able to claim these packs? I took a look at your data and if the opening animations were skipped, do let me know. I can let you know what was inside!
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  4. #4
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,507
    Of course I can check for you. Are there any special characters in your name I might be missing? I wasn't able to find a player called "ramir0tang0" in our system.
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  5. #5
    you are awesome thank you!
    i'm sorry i don't know if is case-semsitive too for sure i know that wasn't a zero but a "phi" :/
    the ID is RamirøTangø
    thanks again
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