1. #1

    Game bought, no activation code recived

    Hey,

    Whats up with the no code emailed to me, bought it yesterday. You were fast enough to grap my money, so be just as fast to send out activation keys...
    Share this post

  2. #2
    I didn't receive a key either. After going to support and chat, they gave me a key. Not ideal, but I have a key now.

    Apparently VR games do not just show up in your library. You need to have a key. I have on Oculus Rift S and I needed to use the key in the Oculus App with unknown sources turned on. Now the game is in my Oculus app and I can just click on it and play
    Share this post

  3. #3
    UbiDork's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    4,914
    Woodboy66: Hi there, Woodboy66! Sorry to hear you had that experience! Have you tried activating the game since? The issue should be resolved at this time.
    Share this post

  4. #4

    No code either

    I also purchased the DLC. Nothing. Chat with rep ended with a promise of an email...
    Share this post

  5. #5
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    4,916
    Originally Posted by mugwump42 Go to original post
    I also purchased the DLC. Nothing. Chat with rep ended with a promise of an email...
    Sorry for the late response. I have checked your support ticket and can see that you have now received your code.

    If you have any further issues, please let us know.
    Share this post