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  1. #1

    I can't buy Far Cry New Dawn on store. Please help !

    Hi guys, this morning I was trying to buy Far Cry New Dawn on the store. I tried to bought it using Credit card but I got an error says "An error has occurred calculating taxes for one or more products in your cart."
    Please help. I also attached an image. Thank you.

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  2. #2
    same **** bro, i also live in indonesia, everytime that i try to buy the game from sale to sale those error kept happening to me, guess ubi hate indonesian player lol
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  3. #3
    You both should contact ubisoft directly.
    Nobody will be able to help you here in the forum.
    Login on this site and create a new case:
    https://support.ubisoft.com/en-GB/SignIn?
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi guys,

    As mentioned by fc5_spieler, to help us look into this, please speak with the Support Team through one of the channels below:

    They will be able to look into this from the account side, and provide you with advice.
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  5. #5
    Currently having this problem and I reside in Indonesia.
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  6. #6
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey anfasa022,

    Sorry to hear that.

    Did you follow my colleague Baron's advice and contact our team directly?
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  7. #7
    The same thing also happened to me in Indonesia. I've contacted Ubisoft Support but I'm still waiting for updates
    here's their last reply https://drive.google.com/file/d/1kE9...ew?usp=sharing
    I already replied that message so my ticket won't expire
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  8. #8
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    @ Hampura - the store issue affecting players in Indonesia is under investigation by the team.

    Apologies for any inconvenience!
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