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  1. #1

    Missing icons

    Hello

    i left the game long time ago and now i download it again and my IQ icons gone and now show it as locked

    is there any way to get it back? please
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  2. #2
    gunbladelad's Avatar Senior Member
    Join Date
    Aug 2018
    Location
    Scotland
    Posts
    611
    If you're using a new account this time round then unlocks don't transfer between accounts.

    If you're still on the same account then you may have been inactive for so long that the files may have been cleared during routine server maintenance. Thankfully you'll be able to unlock the icons easily enough - particularly as the daily challenges offer plenty of prestige credits to purchase prestige crates with. Not only do the prestige crates have some of the icons in them, but duplicates will get you credits for the ingame store which can be used to buy everything else which isn't a DLC pack.
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  3. #3
    i found it in my steam version of the game , nvm
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  4. #4
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Originally Posted by gunbladelad Go to original post
    If you're using a new account this time round then unlocks don't transfer between accounts.

    If you're still on the same account then you may have been inactive for so long that the files may have been cleared during routine server maintenance. Thankfully you'll be able to unlock the icons easily enough - particularly as the daily challenges offer plenty of prestige credits to purchase prestige crates with. Not only do the prestige crates have some of the icons in them, but duplicates will get you credits for the ingame store which can be used to buy everything else which isn't a DLC pack.
    Originally Posted by Shadirena1 Go to original post
    i found it in my steam version of the game , nvm
    I'm glad to hear that you were able to find your icons, Shadirena1, and thank you for sharing this, gunbladelad!
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