1. #1

    I got the key but cant activate it

    I got the drop from twitch but cant find the download. please can you help me.
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  2. #2

    Me Too

    Twitch says i have the key, but ubisoft says that there is no key in my inventory. Staff please help a man in need
     2 people found this helpful
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  3. #3

    Same here

    Dude i think its broken
     1 people found this helpful
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  4. #4

    i got the drop but i cant download the game WHY

    help me i got the drop from twitch 1 hour ago but i ubisoft say i dont have any acces to HYPER SCAPE help!
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  5. #5
    UbiDork's Avatar Community Manager
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    Hey there, everyone!

    Can you please confirm for me if you are in the eligible countries for the technical test?
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  6. #6
    I'm in the USA and have the same issue....
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  7. #7
    UbiDork's Avatar Community Manager
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    Dec 2018
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    jackfrost7: Thanks for that information! Can you please try the following?

    1. Unlink Twitch account from your Account Management page
    2. Link Twitch account on the Twitch Drops Page
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  8. #8
    Just did that, no change (still says "You don't have any drops in your inventory.").

    Twitch inventory says "1 hour ago Technical Test Access Hyper Scape".
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  9. #9
    UbiDork's Avatar Community Manager
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    jackfrost7: Are you currently using a VPN?
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  10. #10
    Hello,

    I've got a Twitch drop which I can see in my Twitch page but Uplay seem to not see it.
    I linked my accounts before I got the drop. I tried to refresh the accounts by sinning out but no luck.
    I am very confused as to what happened. Can you have a look?

    Thanks,
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