1. #1


    Just tried promoting murat to rank 4 had 93 dna tokens didn't promote character but took 90 tokens left him 3 tokens & still at rank 3 don't know why?

  2. #2
    This has been seen to happen from time to time. Usually it is a visual bug. Still promoting him in the background with no visual indication. If you wait the amount of time the promotion should have taken, restart the game, and check again, it should have promoted him and appear correct after that.

    If that doesn't work you'll need to contact tech support.