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  1. #1

    Not having Twitch drops

    Unfortunately I did not receive the Twitch drop items, because Twitch never connected to my Uplay account. Got a picture for proof that I was watching
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi NZ.ikNine,

    Thank you for contacting us.

    Unfortunately if your accounts were not linked then you would not be eligible for a chance at receiving the rewards, as would have no way of verifying the time watched.
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  3. #3
    Well my accounts were linked and didnt get them either
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  4. #4
    Accounts linked.. watched over 4 hours, no drops either..
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  5. #5
    I believe there were a lot of us who dealt with this issue. I wanna see the rare unicorn that did get the drops but I guarantee, just like unicorns, they don't exist.
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  6. #6
    Ops-Elite I only know a couple of people who got the drops
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  7. #7
    This is a very simple way for you, as the support, to put down this issue. And even though it is an extra for the people that watched,I am still unsatisfied with the simple message that if they weren't linked, I will not recieve anything. In fact, I did link my accounts. Maybe you can even see that I relinked my accounts a couple of times, because Twitch would not recognize that my accounts were linked. Also, even though this is an issue on Twitch their side, they are still your partners in this and you can be held responsible in that way.

    Again, this is not such a big issue for me, but I am still unsatisfied, because I was excited in celebrating the update in this way and thus I, as well as others, feel left out because of this issue
     1 people found this helpful
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  8. #8
    I've got no drop on twitch (and no notification), no items in drops-register. Watched for 4+ hours.
    I've wrote to ubisoft support, they said that if I want to get rewards - I need to provide a screenshot that will prove my watch time (which is obvoiusly does not exist in my case).
    I've wrote to twitch support - they auto closed a ticket saying that rewards are not guaranteed, lol
    All of that sounds like a scam, tbh. Or as a usual broken ubisoft event.
    First time I've dealt with twitch and drops. And the last one, I guess
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  9. #9
    can anyone help me? i did get a drop in my twitch inventory but if i look in my drops inventory on my ubisoft account it says that i dont have any drops, while i surely got the notification on twitch. please help
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  10. #10
    I had my account link and still didint get any drops from the world first race , i watch SolidFPS stream from the start till midnight
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