1. #1

    [PC] Cant go downstairs at start of game

    Hello,

    right at the beginning of the game I cant go downstairs. I can leave the toilet, enter my room,
    but I cant go downstairs. When I try to go down the stairs nothing happens and the controlls are
    suddenly broken. I cant open the menu and smartphone, also I cant interact / open doors anymore-

    Playing on Win10, already tried different resolutions, switched between fullscreen and windowed
    mode, but nothing helps.

    Is there any way around this?
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  2. #2

    Why can't I walk down the stairs in the first scene?

    I'm having the same problem. Did you eventually manage to sort this out? If so, please help
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  3. #3
    Ubi-Mercury's Avatar Ubisoft Support Staff
    Join Date
    Oct 2020
    Posts
    110
    Hey there Gaynordp, sorry to hear you're experiencing this issue as well. Would you be able to provide a clip showing this occurring, so that I can investigate further? Thanks!
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