🛈 Announcement
Greetings! Ghost-Recon forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    MOUNTAIN - 00020 Cannot Connect

    I Have Played A Total of 20 mins and since i bought the game and i cannot connect now. This Is A Very Poor First Experience, Although i Understand There Is Bugs To Every New Game. Please Help I Have Tryed Uninstalling And Reinstalling Tried Reinstalling My OS Also. And I Rebuilt Hosts File And Forwarded The Ports On My Router.
    Share this post

  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by Paxmaster429 Go to original post
    I Have Played A Total of 20 mins and since i bought the game and i cannot connect now. This Is A Very Poor First Experience, Although i Understand There Is Bugs To Every New Game. Please Help I Have Tryed Uninstalling And Reinstalling Tried Reinstalling My OS Also. And I Rebuilt Hosts File And Forwarded The Ports On My Router.
    Hello! I'm sorry to read you're experiencing connectivity issues, we'll do everything we can to help you.

    Our team are currently investigating reports of individual accounts being unable to connect. Do you perhaps have a friend or family member who owns the game on PC? If so, would it be possible to test if their account is able to connect on your network?

    Regardless of what is learned above, we would also like to request the following -

    - An image of your forwarded ports
    - Your internet provider's name
    - A MsInfo report: https://support.ubisoft.com/en-GB/faqs/21216/
    - A DxDiag report: https://support.ubisoft.com/en-GB/faqs/21185/

    This information can be added to a support case here: https://support.ubisoft.com/Cases/New

    Feel free to then add the case number here, so we can follow that up for you. I look forward to hearing back from you!
    Share this post

  3. #3
    Hello, I encountered the same issue since today. I can play 5 minutes before being disconnected.
     1 people found this helpful
    Share this post

  4. #4
    Edgemoor's Avatar Senior Member
    Join Date
    Apr 2017
    Posts
    1,686
    Same issue getting disconnected. This appears to be after the UPlay client has updated, not sure if it is related. The error message also states that some services in the UPlay client have stopped working or something.
    Share this post

  5. #5
    Same issue here as well I get a popup saying the UPlay client has stopped working
    Share this post

  6. #6

    "Uplay PC client has stopped running." Mountain-0002D

    I can play for 5-10 minutes before I get this error and have to restart the game. Restarting the Client does not change anything and neither does restarting the computer.
    Everything worked just fine yesterday. I have tried shutting down everything but Uplay and it did not solve the problem.
    Share this post

  7. #7
    Same. It's impossible to play.
    Share this post

  8. #8
    I have the same problem that started an hour ago. 2 disconnects within 30 minutes. Hope this will get fixed soon.
    Share this post

  9. #9
    Originally Posted by Gh0stCreat0r Go to original post
    I have the same problem that started an hour ago. 2 disconnects within 30 minutes. Hope this will get fixed soon.
    Ditto. Quite annoying. Yesterday was fine. Restarted both Uplay, game and PC and problem persists. Can play for a few minutes then the problem occurs.
    Share this post

  10. #10
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
    Join Date
    Oct 2014
    Location
    UK
    Posts
    2,509
    Hey guys,

    There's no planned maintenance or known degradation going on at the moment but we'll monitor this and lookout for any other disconnections and report of it.

    Please can you go through the connectivity troubleshooting found here just incase this resolves it for you.
    Share this post

Page 1 of 5 123 ... Last ►►