I Have Played A Total of 20 mins and since i bought the game and i cannot connect now. This Is A Very Poor First Experience, Although i Understand There Is Bugs To Every New Game. Please Help I Have Tryed Uninstalling And Reinstalling Tried Reinstalling My OS Also. And I Rebuilt Hosts File And Forwarded The Ports On My Router.
Hello! I'm sorry to read you're experiencing connectivity issues, we'll do everything we can to help you.Originally Posted by Paxmaster429 Go to original post
Our team are currently investigating reports of individual accounts being unable to connect. Do you perhaps have a friend or family member who owns the game on PC? If so, would it be possible to test if their account is able to connect on your network?
Regardless of what is learned above, we would also like to request the following -
- An image of your forwarded ports
- Your internet provider's name
- A MsInfo report: https://support.ubisoft.com/en-GB/faqs/21216/
- A DxDiag report: https://support.ubisoft.com/en-GB/faqs/21185/
This information can be added to a support case here: https://support.ubisoft.com/Cases/New
Feel free to then add the case number here, so we can follow that up for you. I look forward to hearing back from you!
I can play for 5-10 minutes before I get this error and have to restart the game. Restarting the Client does not change anything and neither does restarting the computer.
Everything worked just fine yesterday. I have tried shutting down everything but Uplay and it did not solve the problem.
Ditto. Quite annoying. Yesterday was fine. Restarted both Uplay, game and PC and problem persists. Can play for a few minutes then the problem occurs.Originally Posted by Gh0stCreat0r Go to original post
Hey guys,
There's no planned maintenance or known degradation going on at the moment but we'll monitor this and lookout for any other disconnections and report of it.
Please can you go through the connectivity troubleshooting found here just incase this resolves it for you.