Junior Member
I tried on my computer with the same account but i keep getting the same error code uyni00E01
Ubisoft Support Staff
Were you able to connect from a different IP address, such as using a mobile hotspot instead of a router?Originally Posted by skelet1979 Go to original post
If you have not already, I would recommend trying the steps from this troubleshooting article.
If the issue persists after trying these steps, please don't hesitate to update us!
Junior Member
I want to purchase the civilian pack but I get this error code, it is a limited offer and it would be my first purchase and thus, free. I believe that is how it works,
Community Manager
Hey CrosseyedWonder,
I am sorry to hear that you're encountering this issue.
I would advise that you create a ticket on our help website, so we can take a closer look at this.
Junior Member
I also wanted the free sniper pack but despite restarting my pc multiple times nothing happened and i still get the error
Ubisoft Support Staff
Hi Espe_131!
Sorry to hear about this! As Ubi-Swaggins mentioned above, it's recommended to create a ticket on our help website linked here for this issue.
