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  1. #1

    Game Crash, is there a genuine fix?

    I've run the game, then it crashed. Since then it always crashes on loading.
    Anyone know a genuine fix?
    Thanx.
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  2. #2
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
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    Hey A.-.Jent,

    Sorry to hear about your issue with Far Cry 5 crashing.

    First of all, we would suggest to try the steps found here but for issues like this we really need to be able to look at your system files to help see what may be causing it.

    Another good thing to try is to close Uplay, go to your cache folder in your Uplay directory and rename your cache folder to something like "cachebackup". Then see if you still have an issue.

    If you have done those steps, please could you submit them through a support ticket.

    You can find instructions on how to create the files and attach them to your ticket at the bottom of the first link.

    You can post your ticket number here once you have done this and we can have a look through them, but you will also get a reply from someone by email.
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  3. #3

    Thanx UBI-Froggard

    Seems to have fixed itself, after a PC restart. Guess I shoulda reached for the standard IT fix first, just turn it off then turn it on again. Doh!
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  4. #4
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
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    Haha ah well, glad it sorted it
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