Junior Member
: Error message: "there was a problem authenticating the ownership of this product"
Ubisoft Support Staff
Hello!Originally Posted by freakle7 Go to original post
This error usually related to be signed into the wrong Ubisoft account. You need to be signed in to the account where you have activated your game.
If you are unsure what account that might be, please contact us directly via Live Chat or social media. We will then be able to investigate for you and let you know of our findings.
Here you go: https://support.ubisoft.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport/
