1. #1

    [PC][Error Code DE-010-10][Error Code DE-015-01]Game Stuck In Offline Mode.

    As the title states, my game is stuck in offline mode. When I boot the game I am greeted with "The Steep servers are not available, game can still be played in OFFLINE MODE."

    I haven't played in a few months, but it worked fine the last time I played. I have a static IP and I have forwarded the suggested ports from the support page. After verifying the game files within U-Play my error code changed from DE-010-10 to DE-015-01. The game remains in offline mode either way.

    Some more info:

    Region: Eastern USA
    ISP: Comcast
    Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
    Processor: Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz (4 CPUs), ~3.8GHz
    Memory: 16384MB RAM
    Card name: NVIDIA GeForce GTX 1060 6GB
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  2. #2
    UbiDork's Avatar Ubisoft Support Staff
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    MeltsYurFace: Hey there, MeltsYurFace! Can you please tell me if you are using a VPN at this time?
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  3. #3
    Originally Posted by UbiDork Go to original post
    MeltsYurFace: Hey there, MeltsYurFace! Can you please tell me if you are using a VPN at this time?
    Hello! I am not using a VPN.
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  4. #4
    UbiDork's Avatar Ubisoft Support Staff
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    MeltsYurFace: Okay, are you using a wired connection or a wifi? Also, when you forwarded your ports, were they the ports displayed on our connection troubleshooting page here?
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