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I keep getting this message when I try to connect to my new Just Dance 2020 game on Switch.
I’ve never been able to connect. When I test my wifi on my Switch it says its fine too.
How can I fix this?!?
I was having this problem, too. Here's what resolved it for me. After closing the game (hit X), I opened the Switch user profile information, and selected "Check your account information." It prompted me to log in, and it said everything was set up. Then I restarted Just Dance again, and this time I was able to connect to UbiSoft.
Hi Gyromite7,Originally Posted by Gyromite7 Go to original post
Thank you for sharing your experience. It is great to hear you were able to get this resolved and were able to once again connect to our servers.
Should you ever need us in the future we are always happy to help.
Hello there conkers65! Welcome to the forums!
I'm sorry to hear you're encountering this error code. Can you please confirm if you have been able to try all of the troubleshooting steps on this FAQ for me?
If the issue persists, please don't hesitate to update the thread. Thanks!
I have just dance 2021 and I can't access ubisoft on my Nintendo switch. I don't even have eshop available in my region. I'm in thailand. The songs on just dance 2021 is so limited it will only be worth it if we have access to all the songs offered on ubisoft. How do I fix this or is this just a waste of my money?
Hey MaiDD
Thanks for reaching out.
This thread is specifically for Just Dance 2020, if you need assistance with 2021 please go to that specific thread in the future.
If you do not have access to the Nintendo E-Shop from your region, I am afraid that any bonus songs included in Unlimited will not be accessible.
God you Ubisoft morons are so bloody stupid. You not just ****** up Nintendo Switch versions of the Just Dance Servers, but you also ****** up the Xbox One servers long ago making restarting fresh 100% infected by a virus all because of YOU DUMB *****!!! HOW ******G DARE YOU CAUSE HAVOC TO JUST DANCE 2020 restarting progress! HOW DARE YOOOOUUUUU???!!!!!
Hello ShadowReaper2K,
While I understand that it can be frustrating to lose progress, we'd ask you to keep your posts civil as otherwise they may be removed for being in breach of our forum rules.
If you can provide more context into the issue you encountered, then we can certainly take a look into that or at least provide you with some more information.