1. #1

    Can’t activate JD unlimited : Nintendo Switch

    I purchased paid membership for JD unlimited on my Nintendo Switch, and turning out it is still LOcked and keeps tempting me for the unlock.... my nintendo Switch Clearly indicates that i already hv 150 days membership,,,, i hv tried to restart and relaunch the game so many times, but still not working, WTH...
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  2. #2
    UbiBlack_Widow9's Avatar Community Representative
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    Apr 2007
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    Hi dulaphan,

    Please be sure to link your Ubisoft and Switch accounts (https://ubi.li/xYBex) and set your Switch as the primary console (https://ubi.li/oDGAH).

    If you're still having trouble, please reach out to our Support Team.

    Thanks
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  3. #3
    I was having this problem, too. Here's what resolved it for me. After closing the game (hit X), I opened the Switch user profile information, and selected "Check your account information." It prompted me to log in, and it said everything was set up. Then I restarted Just Dance again, and this time I was able to connect to UbiSoft.
     1 people found this helpful
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  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,991
    Thanks for the information Gyromite7
    Hopefully this will help other players in a similar situation
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  5. #5

    Me too

    I am having the same issue, it just goes on an infinite loop after it supposedly aproves my free trial. I'm sure my accounts are linked and I don't know what to do.
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  6. #6
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    3,186
    Originally Posted by royfelix182 Go to original post
    I am having the same issue, it just goes on an infinite loop after it supposedly aproves my free trial. I'm sure my accounts are linked and I don't know what to do.
    Hey!

    Could you try unlinking your accounts and then re-linking them, once done please try again.
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