1. #11

    Problem with i fone controller to just dance 2020

    Hello everyone,
    Still have problems in connecting i fone controller to xbox justdance.
    Please fix it!!!!!

    QUOTE=Ubi-Woofer;15096254]Hello everyone,



    Having checked in on the status of this issue, I do believe that it should now be resolved.

    Please make sure that you have updated the controller app to the latest version, and that your device's OS version is also fully up-to-date.

    Let me know if you're still experiencing issues so that we can investigate further.[/QUOTE]
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  2. #12
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hey Mazit333!
    Can you please let us know the app version you're currently using, as well as the version of iOS installed on your device
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  3. #13

    App malfunction

    Any improvement on this? My friends and i can not connect the justdance app, our apps keep giving error
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  4. #14
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hey there ksmcnt! Welcome to the forums!

    To help us to take a closer look at this, can you please let me know the following information:

    - Just to confirm, are you using Just Dance 2020?
    - Which platform are you using (PlayStation/Xbox/Switch)?
    - Can you let me know which model of iPhone you use, and your iOS version?

    Thanks!
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  5. #15

    Still can not connect the jd controller to iPhone XR

    Is this issue resolved for some of you??
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  6. #16
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there guest-uZADksyq! Welcome to the forums

    I'm sorry to hear you're having trouble connecting your Just Dance Controller App. Can you please confirm which platform you're using?

    If you haven't already, please can you try the steps on this troubleshooting article as well. Thanks!
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