Hi,
as here mentioned in the forums your just dance controller app is NOT WORKING on Ios anymore.
Ios version: 13.4.1
Iphone model: Iphone XR
PLEASE FIX THIS ASAP.
There are tons of bad reviews in the app store.
There are tons of problems here in the forum.
Don't ask again, just fix it.
YOUR GAME IS USELESS UNLESS YOU FIX THIS FOR ALL IOS USERS!
NO EXCUSES ANYMORE. NO QUESTIONS. Just fix it.
There are various possibilities to play the game:
- buy an old iphone and do not upgrade the ios to 13.4.X and install the app, older IOS versions should work.
- maybe there is a chance that it works with kinnect, but I never tested.
You need either a phone or a kinect to play the game.
HOPEFULLY ubisoft does care to fix the problem.
Until the fix is not present und you have no older phone, see your money as burned.
I am afraid that we do not have a timeframe to provide at the moment sorry.Originally Posted by codejunky1337 Go to original post
You do need the controller as this is how the game tracks your movement, it is not possible to disable this.Originally Posted by deatheater6654 Go to original post
At this time we are actively investigating and there is no timeframe that we are able to provide sorry.Originally Posted by fungng0524 Go to original post
Originally Posted by Ubi-Viral Go to original post
This is the most ridiculous answer I've answer seen. I paid the game for nothing. You can take your time "investigating". But would you mind issuing us a refund? I'd rather spend my money elsewhere if I knew your product is so terrible.
Hello everyone,
Having checked in on the status of this issue, I do believe that it should now be resolved.
Please make sure that you have updated the controller app to the latest version, and that your device's OS version is also fully up-to-date.
Let me know if you're still experiencing issues so that we can investigate further.