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  1. #1

    Recently my ping has been worse

    I am in the West coast and usually have good ping(around 15-20). But recently I have been playing with friends in the East coast, and my ping has been getting much worse(50-60, very consistent). I think what has happened is that I have switched to the East coast servers, so how do I fix this? I know there is no way to manually switch servers, so how do I get it to automatically swtich?
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,989
    Hi Lycancow42, and welcome along to the forums!

    Datacentres are selected automatically based on where you are connecting from.
    If you find you are being connected to the incorrect datacentere, can you go through the steps listed here (Especially the part aobut port forwarding)
    Please let us know if the issue is still happening after going through the steps.
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  3. #3

    Still not working

    I tried rebooting my router, but it did not help with my ping. I'm not sure how much the port forwarding would actually do. I'm being connected to servers on the East coast, not the ones nearer to where I live. I'm also having security concerns about the port forwarding. I do not believe any of the other solutions you suggested would help.
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  4. #4
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey Lycancow42,

    Port forwarding is one of our first steps when someone has encountered issues with connectivity.

    For a lot of players, this solves the issue and if it does not, we are able to remove a potential cause for the issue off the table.
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  5. #5

    I don't think port forwarding would help

    I've been playing more to try to figure out more information about what is happening. When I go into 1v1s, I always have good ping. When I go into 4v4s, I usually have worse. Sometimes not, but usually. Sometimes I am being connected to the East coast servers, sometimes not. I do not believe port forwarding would do anything. Could it be a DNS load balancing problem? Is there any way I can get it to connect to local datacenters?
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