1. #31
    Ubi-Swaggins's Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Hey Animator_Alex,

    I am sorry you had to do this to resolve your issue.

    The issue is still under investigation, once more information is available, we will communicate it.
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  2. #32
    I have the exact problem too
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  3. #33
    Still the same Problem... Can't run AC4...
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  4. #34
    Same problem here. Since I cancelled my Uplay+ subscription I can't play my Black Flag (Standard) Steam version anymore
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  5. #35
    Cool to see that this thread has completely died... I'm having the same problem for weeks. Has there been any progress to resolve the problem? I'm obviously not buying a season pass since it might not work. I also can't return the game since I spent too many hours on it. And I can't use all the features even though I paid full price.
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  6. #36
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Hello Loczislav, welcome to the forum.

    As this thread is fairly old, in order to investigate the issue you are having with Ubisoft+ games and purchased games, please get in touch with us privately over one of the following links -

    Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
    Twitter Support - https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/

    Please provide us with your Ubisoft username and the games you are unable to access, and we will check your account for any subscription details and game entitlements, to see what may be causing this issue for you.

    Locking thread due to necro.
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