The next day after activating the subscription, a three-month fee was charged, and the two-month fee was refunded a few days later. During the period, the subscription is suspended every day, and I reactivate it once a day.
I also received multiple emails that could not process the payment, but I have already paid and saw that the transaction was successful.
Can you both get in touch with our support team so we can look into this for you both.
How are we supposed to do that when the support page is botched asf and if we do find the right thing we can’t do jack****, I bought uplay+ the 8th this March, has it for 2 days (including the day I bought it but it was at night) got suspended, changed card multiple times to no prevail just got charged for something I don’t know what is (presumably uplay+ as I’ve tried multiple times to get it to work but it says my payment method failed but still don’t have Uplay+ The charge was 2 days ago now and still haven’t gotten my money nor uplay+ back)
It has been charged 6.99 $ and the subscription has been suspended. No one responded to the damn case. Was it because Ubisoft employees all died of COVID-19?Originally Posted by Ubi-Ginge Go to original post
11650741Originally Posted by Ubi-Ginge Go to original post