1. #1

    Connectivity issue

    Problem loading all songs in paid subscriptions. The songs load for about 10 seconds then keep restarting saying "ubisoft server is unavailable". There is no problem with my Internet connectivity.
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hey muimui89 - I am sorry to hear that you are receiving this error message in Just Dance 2019. Would you mind confirming for me which platform you are playing on?

    To rule out any connectivity issues, I will need to ask that you do complete our recommended troubleshooting. Please find the relevant steps for your platform below, and complete all of them:

    - Nintendo Switch

    - PlayStation 4

    - Xbox One
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