1. #1

    Just dance doesn’t work with my iPhone X and IPhone SE

    Hi I can’t use just dance 2020 with my iPhone X and iPhone SE. Everytime I get the message that the connection is broken. And that we must reconnect. But it still doesn’t work. To put in an claim via the Ubisoft site doesn’t work so can u help me? We really want tot play the game and now we can’t. How do we solve this problem?!!
    Share this post

  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hey ThoricHoney1162,

    I am sorry to hear that you're struggling to play Just Dance with these devices. Are you trying to play Just Dance Now, or is this the controller app that you are using?

    What iOS version are both of these devices running?
    Share this post