🛈 Announcement
Greetings! Far Cry forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Far cry 4 Crash black screen

    So I am running far Cry 4 on ultra settings and it runs fine, however every now and then the game will crash and itll black screen into a window which covers the majority of my screen. I cant tab out as whatever I select the game window stays at the forefront so I have to force restart.

    Any help would be much appreciated
     1 people found this helpful
    Share this post

  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    and what are your PC specs ?

    what driver version are you using and what GPU ?

    what Power supply if your system is a desktop > ? i ask that as yes a failing PSU can cause crashing i had the same problem a few years ago .. turned out my PSU was not providing enough power for my GPU from the 12 V rail .. i had to replace it .. it fixed the problem totally

    as yes power supplies can wear out or malfunction , even good ones

    have you verified your game files ?

    have your tried to launch the game with Administrator rights ?

    have you performed a clean install of your video Drivers ?

    did you look here yet ?

    https://support.ubisoft.com/en-gb/fa...oubleshooting/

    also did you have any of the Nvidia game works options enabled .. as yes they can cause problems on some GPU's as they are really taxing as far as performance , if so try other settings for your in game video settings

    that problem is well documented on the Nvidia forums years ago and Nvidia never fixed it
    https://www.nvidia.com/en-us/geforce...-in-far-cry-4/

    as far cry 4 was one of the the first games to use Nvidia game works options

    If you still have an issue, Please Contact Ubisoft Support Directly.
    you can do so from that above LINKED page .. or here...to open a support ticket / case

    https://support.ubi.com


    please include your MS info and DX diag files to your support ticket, to make it easy for them to assist you
    See this page on how you do that step ...

    https://support.ubi.com/en-GB/faqs/000026442/


    Ubisoft also has online support options via Facebook or Twitter in case you have those apps installed ..to check on updates to your support ticket.
    https://twitter.com/UbisoftSupport
    https://www.facebook.com/UbisoftSupport
    as well as a Live chat support option Via the main support site
    https://support.ubisoft.com/en-us/Fa...ng-a-Live-Chat


    Good Luck , i hope you find your fix!
    Share this post

  3. #3
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey larrythewacko!

    I'm sorry that the game is randomly crashing. Provided you meet the system requirements (which it seems you do), please try verifying your game files and then perform a clean boot.

    Let me know if the issue persists.
    Share this post