(Settlers III)Overlay crash | Forums

[Lohiki]

Thanks for your answer.
The ticket has been close but I think you still have access to the files :
https://support.ubisoft.com/en-GB/Cases/11853625

The re installation is problem from my point of view. I had a crash during a multi player game. So it means, 5 players must reinstall U play. By the way, re in stall means make a bakcup of all our games. For some of us it's a complicated thing to do.

I will try on my side to reinstal, but I don't think all of us could do it.
I will let you know what happens in the next multi player game we play.

I hope you could find the problem with the save game files.

Regards

[Ubi-Karl]

Hey Lohiki,

Thanks for your response there.

I have reopened your case as it's on-going issue and we will need to work towards resolution for it, therefore if you will have a moment, can you respond to the last message sent by one of our agents and we will be able to proceed from where we left.

In regards to re-installation, keep us updated and let us know how it goes!

[Lohiki]

Hello,
I'm not sure which message you need an answer. Could you tell who asked it and when ? Was it on this thread ?

[UBI-Froggard]

Hello,
I'm not sure which message you need an answer. Could you tell who asked it and when ? Was it on this thread ?

Ubi-Karl is referring to Ubi-frenchperfume's message on your support ticket

[Lohiki]

Done
Regards

[Ubi-Orion]

Done
Regards

Perfect! We'll get back to you shortly on that ticket