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  1. #1

    Authetication issue

    So I am trying to play for honor but it says it can't authorize my ownership. and yes I do own it I got it for free (the started ed and the pts both on steam and I try to link it to my account (Ubisoft) but there is an authentication issue
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  2. #2
    UbiFate's Avatar Community Manager
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    Sep 2019
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    Hey MoonNightWing, welcome to the forums! I will be moving this post to the Player Support forum to be looked into.

    In the mean time: these sorts of errors are caused by the wrong Ubisoft account being active when launching a game from Steam. Do you have any other Ubisoft accounts that could be linked to your copy of For Honor?
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  3. #3
    No, not that I know of. To give you a better view of the problem I have it on steam I will sign into my Ubisoft account and then I will click play (on steam). it will ask me if I want to bind for honor to this account I said yes and then it said there was an authentication problem. is there a way to check what account I have linked to it just to make sure?
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  4. #4
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey MoonNightwing,

    We cannot reveal the account it is linked to on the forums, but if you contact our Live-Chat team and provide them with a screenshot from this folder on your PC:

    - C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

    They can use the information there to locate where the game is linked and help you get back in.
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  5. #5
    Thank you so much
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  6. #6
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    No problem, hope you can get this sorted
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