Error Mountain-00016 | Forums

[MattZim17]

I can’t even play two minutes without getting kicked out of the game. It has been happening for over five hours for me

[Ubi-Viral]

Hey, MattZim17!

Sorry to hear that you are experiencing this issue. I would advise you try the steps from the link below:

https://support.ubisoft.com/en-GB/fa...oint--PS4-GRB/

If the issue persists please let us know so we can help you further.

Thanks!

[Icetyger4]

"This error means that there is an ongoing online service issue."

https://support.ubisoft.com/en-US/Fa...Breakpoint-GRB

This is the link you should be looking at Matt. Your PS4 is fine. It's a server issue. Nothing we can do but wait until it's fixed unfortunately.

[PointyMarmot]

Hey, MattZim17!

Sorry to hear that you are experiencing this issue. I would advise you try the steps from the link below:

https://support.ubisoft.com/en-GB/fa...oint--PS4-GRB/

If the issue persists please let us know so we can help you further.

Thanks!

PLEASE tell me you aren't just now looking into this. This has been an ongoing issue since late last night. Per the Ubi Support Twitter account it's being "investigated" (and has been since this morning). I'm starting to wonder if anyone is even working on this.

[GodYone1964]

Me too. Error Mountain-00016 in ps4.

[Iguanalbina94]

Since yesterday the same, again and again and nothing, I try every hour and nothing, with how happy I was and now I can't even play story mode, dissapointed.

[Ubi-Karl]

Hey everyone,

Just a quick update - we have experienced extensive degradation for PS4 servers and therefore has been the reason why you were unable to play.

At the moment, I can confirm that this has been resolved and you should be able to connect without any issues.

We do apologise about the inconvenience this has caused in the meantime.