Sam doesn't work! | Forums

[CunningWheel32]

Glad to see that I'm not the only one being plagued by this issue...it drives me nuts 😒

[Scyth3r10]

Mine started a week back... prior to that was fine...

[SuperSaiyanWood]

Same problems

[Fischerbach]

Personal Assistant hasn't worked for me for two weeks now.

[NakedSnake0047]

On both phones, Samsung s20+ and huawei mate 10 pro

[Badtrypp]

Samsung note 9,fully updated, did the troubleshoot, still not working.

[Schwaben-Spok]

Sam has been working fine, but stopped working about 2 weeks ago.
Since then I only receive a message that my personal gaming assistant is not available and that I should try again.
Device is iPhone 7

[SHARP_Kiwi]

I'm experiencing the same issues. Get the push notification when I start playing, see the notification's snippet, open the app and the daily login convo fails to load. The issue persists if I load the app manually (not from a notification). I get the same error screen as @ThornRenegade (posted an url on page 2). Something about error connecting to server.

I use Android and it's been happening for the past couple weeks, before that it was fine. FYI: I play Assassin's Creed Odyssey, The Division 2, and just started Ghost Recon Breakpoint.

[nicminiejest]

Same here, Samsung S9, Android 10. Sam doesn't work.

[General769]

I too started experiencing problems immediately after the latest Samsung update. My Wife started having problems shortly after the latest Apple update. Sam is sad 😥