I bought Far Cry Primal Apex Edition in Epic Games, installed with Uplay and tried to launch. But Uplay detected that games without any of DLC and suggested to install that game again. What's happened? Why does Uplay not find my purchased DLCs? I'm so sad, because I spent lots of money![]()
I have exactly the same problem. Bought and installed on Epic (APEX version), launched, Uplay offered install, i cancelled, trying find installed game, Uplay said broken or missing files, Uplay offered check the files, ok, but failed. I uninstalled Epic version, installed Uplay version, Uplay said I have standard edition not APEX, tried continue but nothing happened, just game's logo and rotating process mark. I start regreting my decision buy a game.![]()
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Hey there.Originally Posted by headshot_sk13 Go to original post
Our support team I believe can resolve this issue for you but we can't do this over a public forum.
You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.
Please provide the support agent with a screenshot of your proof of purchase and we can then look to get this resolved for you. Thanks.