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  1. #1
    edejay's Avatar Junior Member
    Join Date
    Nov 2018
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    17

    Crash + mutli save bug with Windows 7 ?

    Crash : Je jouais à "The Settlers 3 History Edition". Je faisais une partie en solitaire avec 19 ordinateurs. Après plus de 2 heures de jeu, le jeu s'est arrêté sans aucun message d'erreur.

    (J'ai voulu contacter le support pour envoyer mon DXDIAG et mon MSconfig, mais il est actuellement indisponible à cause de l'épidémie de Covid 19.)


    Sauvegarde en multijoueurs: Nous avons remarqué avec des amis que les sauvegardes des parties multijoueurs ne fonctionnaient pas pour l'un d'entre nous qui jouait avec Windows 7. Ce problème est-il connu ?




    Google trad:

    Crash : I was playing "The Settlers 3 History Edition". I was doing a solo game with 19 computers. After more than 2 hours of play, the game stopped without any error message.

    (I wanted to contact support to send my DXDIAG and my MSconfig, but it is currently unavailable due to the Covid 19 epidemic.)


    Multiplayer backups: We have noticed with friends that the backups for multiplayer games did not work for one of us who played with Windows 7. Is this problem known?
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
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    Hello edejay,

    Sorry to hear that your game keeps crashing.

    Can you please perform all the troubleshooting steps listed in this article? Additionally, you can contact our team via live chat. You can find operational hours here.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
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