Help! Gforce NOW. | Forums

[shinesk]

I’m played on Gforce NOW. All was good. But when game session end in middle of the game I was getting an issue. Now when I’m start the game uplay write “Failed synchronization save with cloud. Continue without saving ?”. I can’t save anything now !

[Ubi-Karl]

Hey shinesk,

Thanks for reaching out to us and I am sorry to hear about this.

To try and resolve the sync issue, please try the following.

1. Open Uplay as administrator, click the menu icon at the top left and go to settings.
2. Untick "Enable cloud save synchronization for supported games"
3. Make backup of savegames - default location C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames
4. Launch game, play till the game makes an autosave or you manually save. If you could play for approximately 5-10 minutes.
5. Quit game, re-enable cloud saves and launch game again.
6. Select local save when prompted. Saves should be resynced.

Should issue persist, let us know!

[shinesk]

I have’n PC. - GFORCE NOW - . What to do ? Can you reset all my cloud save data ?

[Ubi-Spud]

You may need to contact NVIDIA Support regarding this - our troubleshooting is under the assumption that you're using Uplay on PC. I'm very sorry about this!

[shinesk]

It’s happen on yours server. Just clear ALL my cloud save data !

[Ubi-Raziel]

It’s happen on yours server. Just clear ALL my cloud save data !

Hey. We are unable to access your save file that is saved in the cloud, as it's a seamless service and only users have access to it.

Nvidia Support may be able to offer you a workaround.