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  1. #1

    [Work-Around][Google Stadia] Unable to play Main character, glitch/crash

    Hello,
    First let me start off for all those who think I'm posting in the wrong area (PC support). There is no forum for Google Stadia support.

    Now to my problem.

    Current issue: After loading the game to the character selection screen. I select my primary character (that I have spent my entire time in this game playing). I get the circle with a percentage that finally gets to 100%, then a window pops up that says

    "Uh-oh. The game had a glitch. Please reopen the game to keep playing."

    Work-around found:
    I was invited to another user's session on Stadia and the game loaded.

    History:
    Leading up to this issue, I was with a clan member, had just completed the crash site checkpoint, and was seeking the covert(secret) mission near by. We located the entrance and selected to start the mission. I then got the message "Uh-oh. The game had a glitch. Please reopen the game to keep playing." And have been unable to play with that character since.

    I have contacted support, at first they gave me basic windows/PC troubleshooting, which for me on a hosted console (Google Stadia) is worthless. They then said they don't have a fix and I need to wait for a patch and "Once there is though it'll update on the site/forums regarding it. We do apologize for the inconvenience!".

    I created a second profile to test that the game still functions, and it does, but who wants to re-play the entire game over again!?

    I'm here seeking help, hoping that someone on one of the dev or community teams wants to help fix my game so I can have my game session. With all it's progress restored and playable.

    Cheers,
    Ben
     1 people found this helpful
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  2. #2

    Same here

    Greetings agent

    I'm having the same issue as well as a buddy of mine both were on the same mission in which the error occurred. Maintenance scheduled for Tuesday morning so hopefully maybe it will clear out any errors causing such.
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  3. #3
    yaksux's Avatar Junior Member
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    Mar 2016
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    Ubisoft Support Twitter account is responding to this issue with many players. There is a reddit post documenting some resolutions for those that have both the Windows and Stadia copies of the game.

    I think by now that Ubisoft acknowledges this is issue not with player clients, but character rendering server-side on their end. There was an indication that the issue was raised and sent to development to troubleshoot and resolve.

    All in all, you're not alone as a Stadia user and I'm eagerly awaiting to for the game to become playable again.
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  4. #4
    yaksux's Avatar Junior Member
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    Mar 2016
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    There was server maintenance this morning and while that was not in scope to address this particular issue, that this issue continues to persist. Just an FYI.

    https://forums.ubisoft.com/showthrea...pril-28th-2020
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  5. #5
    UbiT00n's Avatar Community Manager
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    Jan 2020
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    Hey Medic,

    Thanks for the detailed info of this report. It's great to see what happened for you and what you did which led up to this.
    We are currently investigating this one as we are seeing a range of reports across different socials.
    Also i'm glad you posted in the PC forum, I will see about getting a STADIA section added to the forums.

    Thank you Agent
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  6. #6
    yaksux's Avatar Junior Member
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    There appears to be a workaround! From reddit.
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  7. #7
    The work-around fixed it for me. I was invited to another user's session on Stadia and the game loaded.

    Ubisoft. You need to introduce the option of not spawning in your last mission and returning to a checkpoint from the character loading screen.

    Also fix this issue..
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  8. #8
    Is there any update to this issue? It's very annoying that we can't play any of the classified assignments for fear of breaking access to the game.
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  9. #9
    The fact that this character-breaking bug hasn't been fixed in over two weeks should be embarrassing to Ubisoft. At least change it so on Stadia when we log out it moves us to the nearest safe house after XX amount of time.
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  10. #10
    same issue here Main Character on Statia unplayable. Please Fix The game as it is right now is Broken!
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