🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #11
    Ubi-Lucipus's Avatar Community Manager
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    Updated May 12th:

    We are still working on these issues, I will keep you updated as it progresses.
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  2. #12
    Ubi-Lucipus's Avatar Community Manager
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    Updated May 14th:

    As mentioned on SOTG yesterday, today's TU9.1 will implement some fixes to these issues.
    However due to the difficulty in determining the underlying cause, it is an ongoing issue that we will continue to investigate.
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  3. #13
    Ubi-Lucipus's Avatar Community Manager
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    Updated May 19th:

    We are aware that you are still experiencing connectivity issues, we are still working on these and appreciate your patience in the meantime.
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  4. #14
    Ubi-Lucipus's Avatar Community Manager
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    Updated May 26:

    We know this is an ongoing issue, I'll keep you up to date on a weekly basis.
    If you experience these issues send us your account details so we can investigate further.
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  5. #15
    Ubi-Lucipus's Avatar Community Manager
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    Updated May 29:

    We are making back-end changes and would like your feedback over the weekend to hear if the situation has improved.
    Thank you very much for your patience.
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  6. #16
    Ubi-Lucipus's Avatar Community Manager
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    Updated June 11th:

    We've heard reports that this has improved for some of our players.
    Please do continue to report these issues to us with as much information as you have.

    We also made a post here to provide you with insight on what information is useful to us as we investigate, I will post it below:

    Originally Posted by Ubi-RealDude Go to original post
    When reporting experiences with these issues, please be sure to include the exact error code, the time it happens, where you are playing from, your ISP, your Division 2 account name, whether you were playing in a group or solo, whether you used match-making or are playing with friends, and any other context that might be relevant so that we may better focus our investigations.
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  7. #17
    Ubi-Lucipus's Avatar Community Manager
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    Updated June 26th:

    We are still looking into these reports, please do use the post linked above to see what information we need in order to continue to investigate these issues.

    Thank you for your patience.
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