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  1. #1

    Echelon Gloves lost after many hours

    Recently came back to Wildlands after a small hiatus. I've played many hundreds of hours, and as soon as the Echelon Gloves (Knife takedowns) were added to the game, after the 'Sam Fisher' Mission was released, I purchased it and continued to use the knife for many many hours. It gave the game much needed variety in combat and obviously now I could not go back to the original takedowns. I did THOUSANDS of knife takedowns. After not playing the game for around 6 months, I return to see not only are my gloves unequipped, but they are locked and now to get them back I need to pay $40.00 to get the 'Year 2 Pass.' I am NOT doing this. I want the product that I HAD for myself, and was rightfully mine, and I'm not paying any money for it. I only ask that the product that was already mine be returned to me. That's it.
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  2. #2
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
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    2,324
    Originally Posted by pROvAKk Go to original post
    Recently came back to Wildlands after a small hiatus. I've played many hundreds of hours, and as soon as the Echelon Gloves (Knife takedowns) were added to the game, after the 'Sam Fisher' Mission was released, I purchased it and continued to use the knife for many many hours. It gave the game much needed variety in combat and obviously now I could not go back to the original takedowns. I did THOUSANDS of knife takedowns. After not playing the game for around 6 months, I return to see not only are my gloves unequipped, but they are locked and now to get them back I need to pay $40.00 to get the 'Year 2 Pass.' I am NOT doing this. I want the product that I HAD for myself, and was rightfully mine, and I'm not paying any money for it. I only ask that the product that was already mine be returned to me. That's it.
    Hey there.

    A member of our team can certainly investigate that for you. As a first step I'd recommend opening a live chat here with one of our agents. Thanks!
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  3. #3
    That link is dead sadly.
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  4. #4
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by pROvAKk Go to original post
    That link is dead sadly.
    Oh, sorry about that.

    Here is the full link: https://support.ubisoft.com/Cases/New

    All the best!
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