Hello guys,
I bought yesterday a game FarCry4 on Origin, and during installation i selected something wrong with Ubisoft account.. idk..
And now i don't have this game on my uPlay app. When I tried to activate the game with serial code, i got this error: "This CD key is already used by another Ubisoft account."
I would like to know for which account/email it was acctivated.
I didn't activate anything before.
Could you help me please to solve this issue.
Contact Me. olivermako20@yahoo.com
Thank You
hi to fix an issue like that you'll need to open a support ticket with Ubi Support
to open a support ticket / case
https://support.ubi.com
Ubisoft also has online support options via Facebook or Twitter in case you have those apps installed ..to check on updates to your support ticket.
https://twitter.com/UbisoftSupport
https://www.facebook.com/UbisoftSupport
as well as a Live chat support option Via the main support site that may be able to assist you
as they will not and can not do online account support over any open forum due to security and trying to keep your account info secure
Good Luck , i hope you find your fix!