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Thread: help | Forums

  1. #1

    help

    can u guys help me how to restore acvhievements division 2??i stuck with this achievements cannot login
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  2. #2
    Could you share some more details? What exactly are you trying to do?

    Do you have problems logging into Uplay, or do you have problems logging into Division 2? What exactly happens when you try to log in? Do you get an error message, and if yes, what does it say?

    What do you mean by "restore achievements"? That should not be necessary, achievements stay with your account after you achieved them.
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  3. #3
    last night i try to login division 2 cannot..it says failed to sync my achievements..n i look on achievements it all nothing all black...so i unistall division 2..and download it again...still same...and i look my another game like watch dogs 2 it has all achievements but i didint download it..

    https://ibb.co/f06Z7Yd image on division 2

    https://ibb.co/0nj8LZG image on watch dogs2
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  4. #4
    Thanks for the explanation, I think I understand your situation now.

    The game synchronizes your achievements with the server when you launch it. In your case, it seems that you have trouble connecting to the server, or the server cannot find your account. The "can't sync achievements" message is most likely the result of these connection problems. So the best course of action is to solve the connection problems, which should then automatically solve the synchronization issue. It's unlikely that the problem is _caused_ by they sync issue and that solving the sync issue would let you login.

    Unfortunately network issues can be tricky, If you contact the game's official support, you'll probably get more competent help than I can provide; https://support.ubisoft.com/en-US/games/4969 . There's also a FAQ about connectivity issues on that page. Or perhaps someone else here in that forum can help.

    Side note: If you are playing on the Asian servers, then you may have to wait for a server-side fix. Massive/Ubisoft are currently looking into these (because players kept reporting issues), and they said that "something odd" is going on, but didn't specify what exactly - only that they keep looking into it.
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  5. #5
    https://ibb.co/R0f8MyZ still failed.

    i cannot sync with my cloud, my game data is error?
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