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  1. #1

    Live Battle

    Is live battle broken after the inner drive update?
    When loading Into live battle lobby after matchmaking search, it often closes the game or if I can get into a race it always crashes after the race ends and it should load the results.
    On xbox with open NAT and a wired connection to fibre internet.
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  2. #2
    UbiDork's Avatar Community Manager
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    Dec 2018
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    OoCantStopoO: Thanks for reaching out about this, OoCantStopoO! Can you tell me if you have tried clearing your cache with these Xbox One Troubleshooting steps?
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  3. #3
    I have followed those steps.
    I own the gold edtion on disc.
    NAT is open with very healthy Internet connection.
    I have added a friends account who owns TC2 Digital on xbox and that profile has no problems with PVP.
    I have since noticed that the game installed from disc shows as a trial in my games and apps. Could this be causing the problem? I disnt have this happenimg before the inner drive update though so....?
    I have uninstalled and reinstalled the game.
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  4. #4
    I have also submitted a support ticket with the game showing as a trial as it shouldn't show like that even if it is not related to the PVP problem.
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  5. #5
    UbiDork's Avatar Community Manager
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    OoCantStopoO: thanks for that update. Just to check, have you checked to see if you have another free trial version of the game on your platform within your saved game data or applications?
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  6. #6
    Hi UbiDork, when Unistalled there is no The Crew 2 game or saves present that I can see/find on the xbox. As soon as it is reinstalled it shows as trial and reserves 4gb of space once launched again.
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  7. #7
    The Crew 2 Trial shows in Full Library-All Owned Games when The Crew 2 is installed or uninstalled, but not The Crew 2.
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  8. #8
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by OoCantStopoO Go to original post
    The Crew 2 Trial shows in Full Library-All Owned Games when The Crew 2 is installed or uninstalled, but not The Crew 2.
    Can you confirm if you are game sharing?
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  9. #9
    I'm not game sharing.
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  10. #10
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hey OoCantStopoO,

    Thanks for reaching out to us and I am sorry to hear about the issue you're dealing with.

    We have received similar reports to yours, therefore I would just like to double-check as to what is the error code that you receive when crash occurs?
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