1. #1

    JUST DANCE 2020 issue

    For some reason there is a glitch with the dance cards in that one of the dance cards created in the game can never be deleted nor edited after it is edited for the very first time. Attempting to delete it will delete other dance cards and if you delete it and try to make one with the same name it says the name is already taken/in use.

    Very bizarre!

    Nintendo Switch platform
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  2. #2
    UbiKoality's Avatar Ubisoft Support Staff
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    Sep 2019
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    Hey B4rtol0lotr4B! My apologies for this inconvenience. Is the Dance Card you're trying to edit or delete the Primary Dance Card? If you're able to include a screenshot that'd be very helpful! Thanks!
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  3. #3
    It turns itself automatically into the primary dance card occasionally.

    Your response is ridiculous, just saying.. if you need more evidence look up this issue on Reddit.

    We've all temporarily solved it by ignoring the dance card and using other ones.
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hey B4rtol0lotr4B,

    We ask for images from yourself as we are trying to investigate your unique experience of this issue. It would be appreciated if you could provide a screenshot or short video clip from your Nintendo Switch showing the issue as such.

    Is the Nintendo Switch you are using set as your primary console? Have you run through all of our Nintendo Switch troubleshooting steps yet? If not, please do so, and let us know the outcome.
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  5. #5
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  6. #6
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hey B4rtol0lotr4B,

    I sincerely apologise that we did not respond to you sooner.

    The links you provided in your previous post do not seem to lead anywhere - the content is unavailable, with the error message "Sorry, the file you have requested does not exist. Make sure that you have the correct URL and the file exists."

    Can you please provide me with fresh links?
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