[PC]Game does not start | Forums

[Edhrelor]

Since 2 days ago game does not launch.
Once splashscreen finishes game doesn't execute.
As I said this has happened suddenly 2 days ago, without any change on my configurations, no new installations, and same connection. Even tried via VPN and nothing changed.
I'm not getting any error code, splashscreen dissapears and that's all.

[Ubi-Woofer]

Hey Edhrelor! I'm sorry to hear that For Honor has stopped launching correctly on your PC.

Have you yet tried all of our basic PC troubleshooting steps, in particular running the game and Uplay PC with administrator rights, and disabling all background / start-up applications?

[Edhrelor]

Yes, I did that all, even when I don't need to (as I said, it was working fine with my current configuration and I didn't change anything).
Reinstalled Uplay and verified game files, didn't work either.

Update. Found these log errors:

game_starter_log:
[13928] 2020-04-12 18:54:17 [11416] ERROR GameProcessWatcher.cpp (210) Child process abnormal exit: 8236
[ 5380] 2020-04-12 19:11:05 [ 9532] ERROR GameProcessWatcher.cpp (210) Child process abnormal exit: 12828
[ 8400] 2020-04-12 19:17:49 [13788] ERROR GameProcessWatcher.cpp (210) Child process abnormal exit: 7560

api_r1_log:
[ 5036] 2020-04-12 18:54:07 [ 6432] ERROR UplayInstallerImpl.cpp (105) InstallerInit: installer api is not available.
[ 5148] 2020-04-12 19:10:51 [ 2124] ERROR UplayInstallerImpl.cpp (105) InstallerInit: installer api is not available.
[12276] 2020-04-12 19:17:37 [13740] ERROR UplayInstallerImpl.cpp (105) InstallerInit: installer api is not available.

[Ubi-Woofer]

Thank you for completing the steps, Edhrelor, and I'm sorry to hear that they did not resolve the crashes for you.

Can you tell me whether, when starting For Honor, you can see the process starting in Task Manager? Does it appear at all? If not, can you please verify your game files for the game in Uplay PC (or Steam PC, if you are a Steam user) and try again?

If the game still does not start, while I realise these steps will take some time, I would like to ask that you perform a full reinstallation of Uplay PC, as well as of the game itself. Reinstalling both the client and game, and then running both with administrator permissions, will eliminate the possibility of any file corruptions following their recent updates.

[Edhrelor]

When start I can see the process in the task manager and when it crashes then dissapears.
Just in the previous post I wrote "Reinstalled Uplay and verified game files, didn't work either." so please, read what I write, and don't suggest me things that I already did, and told.
I tried too administrator permissions and didn't work.
Please, suggest me any othe thing BEFORE reinstalling the entire game, because that would require to fully download it again, and that's a lot of time and reconfiguration, and I'm almost sure it won't help at all. There're tons of posts just googling "for honor crash after splash screen" so it's not the first time and I'm not the first one.
Verified files and logs seem to point to another direction than corrupted files, and as I said this happened suddenly from one day to another without any update.

[D1rty.....]

im having the same issues, i have tried all known fixes, even some others and nothing works. the only thing i can see a difference in, is i cant see my uplay chats at all (doubt that has anything to do with it).

[Ubi-Swaggins]

Hey Edhrelor,

Thanks for verifying the steps you have completed.

Can you go to the support website and attach your MSinfo and DXDiag to this case: 11463809

[Edhrelor]

Done

[Ubi-Swaggins]

Hey Edhrelor,

Thanks for doing that.

At a quick glance, I can see that you have some programs like DWM and CSR that have quite a lot of errors.

Can you try running For Honor in a clean boot and see if you can get it to launch that way?

[Edhrelor]

It didn't work.