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  1. #1

    Save is not accessible

    I had a 35% save on my game that I played last night. I went to load it and it was there but right before I hit load I decided to go back a screen. When I came back to play, it was gone. The saved file is on my Xbox but the game will not load it.
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi jhohlen,

    We're sorry to hear that's been occurring.

    Just to confirm, are you still able to see the Save in-game or are you seeing the file on the Xbox itself?

    One thing we'd certainly advise is clearing your console cache, which you can do by turning it off, unplugging it, waiting an minute, plugging it back in and turning it on again.
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