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  1. #1

    This product cannot be activated right now...

    ... Please try again later.

    Getting this since last night, i played about 5 hours before, and can't play anymore.

    something Denuvo something

    Log below:

    launcher_log.txt
    PHP Code:
    [  127]  2020-04-12 12:59:12      [  135]      INFO       ApiProcessConnection.cpp (121)                   Game with process id 254 connected.
    [  
    127]  2020-04-12 12:59:12      [  135]      INFO       ApiProcessConnection.cpp (132)                   Game with process id 254 has been started with product id 5210 (branch'default').
    [  
    127]  2020-04-12 12:59:12      [  135]      INFO       ApiProcessConnection.cpp (289)                   Game with process id 254 disconnected.
    [  
    127]  2020-04-12 12:59:12      [  135]      INFO       GameStartPipe.cpp (81)                           Accepted connection.            
    [  
    127]  2020-04-12 12:59:12      [  135]      INFO       GameStartPipe.cpp (82)                           Starting game session.          
    [  
    127]  2020-04-12 12:59:13      [  135]      INFO       ApiProcessConnection.cpp (121)                   Game with process id 410 connected.
    [  
    127]  2020-04-12 12:59:13      [  135]      INFO       ApiProcessConnection.cpp (132)                   Game with process id 410 has been started with product id 5210 (branch'default').
    [  
    127]  2020-04-12 12:59:13      [  135]      INFO       UplayGameConnectionHandler.cpp (559)             Game with process id 410 connected (API version1.0.0).
    [  
    127]  2020-04-12 12:59:14      [  135]      ERROR      DenuvoGetGameToken.cpp (227)                     Get activation token server errorExceededActivations.
    [  
    127]  2020-04-12 12:59:14      [  135]      INFO       ApiProcessConnection.cpp (289)                   Game with process id 410 disconnected.
    [  
    127]  2020-04-12 12:59:14      [  135]      INFO       UplayGameConnectionHandler.cpp (513)             Game with process id 410 disconnected
    Pls advise, would be nice to play again during lockdown.
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey jameacan,

    Can you please verify your game files and try launching again? If the issue persists. please let us know.
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  3. #3
    Hi, its working again.
    It was down for around 15hours, but seems ok again.

    Thanks
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  4. #4
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    2,324
    Originally Posted by jameacan Go to original post
    Hi, its working again.
    It was down for around 15hours, but seems ok again.

    Thanks
    Excellent! Glad to hear that's sorted out for you
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