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  1. #1

    East Mall Bounty Bug

    For bounties in the East Mall that use the Museum of Native people location, there is a bug where the rope in the elevator to go to the roof does not drop/appear making it impossible to do the bounty. This happens to me a lot. I have to logout or restart to reset the bounty and attempt again. Usually with no luck. The rope does appear sometimes but it is becoming increasingly frustrating to have to continue to attempt just in hopes the rope appears.

    Not sure if this has been reported before or if anyone has found a fix for this.


    Edit: The work around I've found for this is to logout and back in to reset the bounty. While standing near the museum of native people activate the bounty. The game should then use a different location for the bounty which allows you to complete it.
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Jul 2017
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    I'm sorry to hear that you have experienced this issue.

    Are you able to provide a video?
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  3. #3
    I have had this issue three times today. I know it's the bug when all four elevator door are open and I can only go up one zip line. I can't grab onto the other zip line in the elevator, just the ledge above me. The zip line only takes me to the 2nd floor, not the 3rd floor. I have found a better work around then stated above. By killing yourself and restarting the bounty has fixed the issue every time for me.

    I will add two video links to show the bug and being able to access the third floor after dying and resetting the bounty.

    Before: https://youtu.be/YnL5hNi_9O4

    After: https://youtu.be/QQjzmIVLkRs
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  4. #4
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
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    Hi iOmniversal!

    Thanks for this report with the information and videos.

    I have passed them along to The Division 2 team to investigate.

    Thanks!
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  5. #5
    Hi, Sorry for writing on a very old thread. But I have exactly the same issue. I only started playing the game a couple of weeks ago.
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  6. #6
    Same thing just happened to me
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  7. #7
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
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    Sep 2014
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    Thanks for these additional reports. Did the workaround Trax-Douglas mention help?

    Thanks!
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  8. #8
    I have the same issue, and I can say that killing myself and restarting the bounty didn't work for me.
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  9. #9
    There is an alternate way there, behind the buffalo is a restroom with two zip lines.
     1 people found this helpful
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  10. #10
    Yep confirming the alternative 👍
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