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  1. #1

    Missing event apparel key

    I am 99% sure I didn't receive an event apparel key and instead got 4 normal ones.
    I was shepherding a new player and my XP rolled over and got 4 normal apparel keys, which was a suprise, didn't think much of it, but I recalled shortly after that the text showed I need 4 more levels for the event key. And sure enough after gaining one more level it says I need 3 more, so I am fairly certain the game somehow bugged and didnt award the correct key.
    My logs should be clear on it if its logged.
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  2. #2
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,976
    Hi whalechan!

    These keys can be obtained from Field Proficiency, Dark Zone Proficiency, and Conflict, you can find more information here.

    If you do not receive a key when you think you should have, please do reach out to our team privately so we can discuss and look into your account.

    Thanks!
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