Been playing the game quite heavily over the last 2 weeks and I've found a few things that I want to bring to your attention.
1 - Targetted loot drop
Running heroic in DC is far more rewarding thatn NYC. I get double the targetted loot drop within DC heroic events compared to running the same within NYC. I've just done Liberty island heroic and had 4 pieces...4!!! By comparison, I got 15+ from DC Heroic stronghold. This is unacceptable and means farming targetted loot in these areas is pointless for the effort you put in. We're also getting stupidly low rolls within heroic which needs addressing.
Something like a min roll percentage on each difficulty
Challenging: 65%+
Heroic: No less than 70-75+%
Legendary: no less than 80-85+%
The game feels very unrewarding for the harder content vs time invested. It's badly balanced.
Also, please reduce the number of mods being dropped from targetted loot activities. It's wasteful.
2. Crafting
The number of low rolls I've been getting when crafting is disgusting. Given it takes quite some effort to farm the materials needed for brand sets, the higher rolls should be far more frequent than what we currently get. You've pretty much made crafting redundant now.
I'm also not getting mats from deconstructing crafted gear (as if it wasn't hard enough to get the bits we need)
This explains in a nut shell the issues we're experiencing with rogues in missions. They spawn in the most restrictive spaces due to their aggression. Ideally we should be given an option to opt out of rogue agents appearing in missions or;
1 - Reduce the number of rogues that spawn
2 - Reduce their aggression
This isn't the only mission that's an issue, parkway is 100% worse as they push us back into a tiny room where we cannot take cover. I feel this has been very badly designed and executed.