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  1. #1

    Can't redeem Rook outfit and "Sin Eater" but I completed Far Cry 5

    Hi, I played Far Cry 5 on PS4, and finished the campaign, and I am now playing Far Cry: New Dawn on Xbox One. When I go to the rewards section of the game, I can't redeem the Rook outfit or the Sin Eater shotgun, but I did both of the tasks needed (finishing Far Cry 5 and and liberating Dutch's island. Is there a reason that I can't redeem it ? I read the rewards were cross-platform, so I was wondering if there was a way to fix this and get the rewards.

    Thank you in advance for helping !
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    3,226
    Hey LeBarbuRoux,

    I cannot see any playtime for Far Cry 5 linked to your account. If you can show me some screenshots proving you meet the requirements on this account, I can certainly look into this further for you!
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  3. #3
    Originally Posted by Ubi-Spud Go to original post
    Hey LeBarbuRoux,

    I cannot see any playtime for Far Cry 5 linked to your account. If you can show me some screenshots proving you meet the requirements on this account, I can certainly look into this further for you!
    Hi, this is a picture with both of the trophies needed to get the rewards (highlighted in yellow) that I got with my PS4 account (Jumbo-Grumbo) that is linked to my UPlay Account (LeBarbuRoux)

    The Spark: Liberate Dutch's Island
    Together Forever: Get to the end

    https://imgur.com/a/6FvS8Wm

    Thank you!
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  4. #4
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    2,324
    Originally Posted by LeBarbuRoux Go to original post
    Hi, this is a picture with both of the trophies needed to get the rewards (highlighted in yellow) that I got with my PS4 account (Jumbo-Grumbo) that is linked to my UPlay Account (LeBarbuRoux)

    The Spark: Liberate Dutch's Island
    Together Forever: Get to the end

    https://imgur.com/a/6FvS8Wm

    Thank you!
    Hey there

    Thanks for providing those. I've unlocked both items manually on your account now which you should now find in game.
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