1. #1

    Game crashes, support not working

    Hi, my game crashes:

    Challenge 1-3 Quantum leap.

    I was playing with Mario, Rabbid Daisy and Luigi. My first move was moving Luigi one block diagonally towards the goal to get shot clearance and than shot to enemy (sherbet smasher - idea is to attract it towards Rabbid Daisy). After animation, when smasher should go towards attacker, game crashes.

    Probable cause: smasher cannot calculate path toward Luigi.
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  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    2,278
    Hello MrBlc86! There are a couple of other ways to reach Support if you can't submit a Support Ticket:

    you can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  3. #3
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,857
    Hey MrBlc86,

    I caught sight of this thread and just wanted to check in with you to ask if this issue is still one you can reproduce, and if it happens every time you perform the reproduction steps you wrote in your initial post?

    I could not see a support case as having been opened on your account, so just want to know if you managed to get past this battle by this time?
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