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  1. #1

    game stopped opening

    hi, so i have bought far cry 4 a couple years ago and i decided to replay it again

    so i played the entire campaing, completed 100% of the game, colelcted all loot, unlocked all locations,etc

    i wanted to try out map editor, so i clicked on that and then nothing. the game closed and wouldnt open again

    i play via steamn, i verified the game cache, i uninstalled and redownloaded the game and nothing


    what i see happen is the pre-game popups showing FC4 and ubisoft stuff appear and then it cloese


    anyone help pls?
     2 people found this helpful
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  2. #2
    WID992007's Avatar Senior Member
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    Sep 2007
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    answered in your other post here

    https://forums.ubisoft.com/showthrea...d-opening-game

    Additionally, for other issues you may wish to look into, that may be the cause of your problem ...


    Please see the Ubisoft Support Troubleshooting page here
    https://support.ubi.com/en-GB/faqs/0...oubleshooting/


    If you still have an issue, Please Contact Ubisoft Support Directly.
    you can do so from that above LINKED page .. or here...to open a support ticket / case

    https://support.ubi.com


    please include your MS info and DX diag files to your support ticket, to make it easy for them to assist you
    See this page on how you do that step ...

    https://support.ubi.com/en-GB/faqs/000026442/


    Ubisoft also has online support options via Facebook or Twitter in case you have those apps installed ..to check on updates to your support ticket.
    https://twitter.com/UbisoftSupport
    https://www.facebook.com/UbisoftSupport
    as well as a Live chat support option Via the main support site
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  3. #3
    I have the same issue where the game simply doesn't start and crashes when the Far Cry 4 Logo starts to load. Following the link on Steam with deleating the registry and installing the Ubi software again doesn't help.

    There is also no possibility to Contact Ubisoft Support Directly due to the Corona Virus (why?).
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  4. #4
    WID992007's Avatar Senior Member
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    Originally Posted by crnivuk2020 Go to original post
    I have the same issue where the game simply doesn't start and crashes when the Far Cry 4 Logo starts to load. Following the link on Steam with deleating the registry and installing the Ubi software again doesn't help.

    There is also no possibility to Contact Ubisoft Support Directly due to the Corona Virus (why?).
    and what exactly are your EXACT PC SPECS ?

    is your PC a laptop or a desktop ?

    what EXACT CPU

    what EXACT GPU

    what drive did you install uplay and the game to ?

    ( its always best to install the uplay launcher to the same drive as windows )

    have you looked at the ubi troubleshooting page and made sure its not some odd back round app that the game just does not like is auto loading with your system ?

    see
    https://support.ubisoft.com/en-US/faqs/000025721



    and yes you can still open a support ticket with UBISOFT

    and yes live chat is still available as is ubi support via twitter to check up on your support tickets

    https://support.ubisoft.com/en-us/Fa...ng-a-Live-Chat



    https://twitter.com/UbisoftSupport






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  5. #5
    Steve64b's Avatar Senior Member
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    Download this file and double-click the .reg file in the archive: FC4_Steam_StartupFix
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  6. #6
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey folks,

    If you are still having issues, please do not hesitate to get in touch and let us know.

    WID992007 is correct, you can still contact us on Twitter and on Live-Chat.
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