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  1. #1

    Bann-Lifting 07.04.20 23:30

    Hi Agents,

    just like supposingly many others I just tried logging into my suspended account - just to find out the ban is not lifted yet.
    As I thought the bans should be lifted right after the update I contacted the Ubi support asking them for further details. The empoyee chatting with me gave me the info that bans should automatically be lifted tonight after 23:30 CET without the possibility to lift it manually (I guess it's CET, as that's my timezone and it was not further specified).

    This post should not start another glitch / no glitch discussion; that's been chewed over too many times.
    Stay relaxed, have patience, don't annoy the ubi support - those poor guys can't do anything for you.

    Screenshot of the conversation (Sorry, it's german): https://postimg.cc/BjP76jQV

    Cheers,
    rocher-
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  2. #2
    So basically an 8 day ban. Surprise surprise, they even messed up the ban.
     3 people found this helpful
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  3. #3
    That's a bit sad.. was gonna catch up on my day off -.- 7½ days, wow xD
    And I agree, should have been by the maintenance time...

    EDIT: haha, it just hit me, when you try to login and get the "BANNED" message and press confirm, the third option on the second screen should be DEL - uninstall xD would be hillarious
     1 people found this helpful
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  4. #4
    Also people that are logging in have had the premium track from season 1 taken from them
    Even if earned before 17th.....
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  5. #5
    Originally Posted by chefie Go to original post
    Also people that are logging in have had the premium track from season 1 taken from them
    Even if earned before 17th.....
    stresses me out that some people can login and some will have to wait until 23.30 CET ... massive and their workers are not on the same page.. so sad

    EDIT: apparently I could login right now
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