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  1. #1

    WONY DLC Inaccessible at Pilot

    I purchased the DLC on 3/22 and have not been able to access it. I have scrolled the forums, done everything on the FAQ, and still nothing.

    Specifically, I have:
    -Uninstalled the application and reinstalled
    -Rebuilt my database
    -Restored all licenses
    -Power cycled my PS4

    Nothing has worked. When I speak to the Pilot outside the White House, the shop says "there is no content" and does not show the DLC. The DLC does show up in my PS Store as purchased. I even purchased a code off Amazon to try and circumvent this issue and it would not work either.

    Is there any way to get this fixed? I've spent the better part of $100 between the game and the DLC purchase(s) and believe it's unacceptable that this product doesn't even work! Can anybody help me?
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  2. #2
    UbiShikallum's Avatar Community Manager
    Join Date
    Jul 2017
    Posts
    3,809
    Hey NGrymes0423,

    Just to make sure is your character World tier 5?

    If you are, can you please contact us on chat with an image of your proof of purchase for WONY?

    https://support.ubi.com/en-GB/
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  3. #3
    Thanks for the reply. Yes my character is WT5. And I will send proof of purchase once the chat hours are back open. Thank you again
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